What Happens to Your Company’s IT Team When You Go Cloud?

But another critical business area your firm should put some thought into is the effect of the cloud movement on your internal IT department.
 What exactly happens to a firm’s IT team once it moves operations into a cloud environment?  Is there still value in maintaining an in-house staff?
 
The simple answer is ‘yes,’ but the day-to-day responsibilities for those staffers may not look quite the same post-cloud. With a fully managed service provider, everyday management is typically taken care of – leaving internal resources with a lot more time on their hands. But that doesn't mean there’s no longer a need for an IT department.   And it certainly doesn't mean IT managers should be left to twiddling their thumbs.  Here are a few long-term projects ideally suited for a full-time technology staff no longer bogged down by mundane software patches and licensing upgrades:
 
Whatever cloud platform you choose (and whatever server OS you’re starting from), they are issues that need to be kept at front of mind.
Make sure you factor in the cost of outages when comparing expenses.  Even with a 24 by 7 support contract, there’s the time for the outage to happen, be diagnosed, get the technician in, get the parts installed . . .  You've got potentially a very long mean time to recovery, and that translates to lost revenue.
 
Going to the cloud won’t eliminate all your worries.  Hardware is still your problem. A server down is still a server down.  That’s doubly the case when you integrate private cloud with public instances — a useful strategy but one you need efficient systems to manage.
 
Failure comes in many shapes. Individual ‘instance’ failures (where a single virtual machine collapses) can be relatively easy to recover from. Underlying server hardware failures by your provider are harder to tackle.  You cannot shut down or reboot your instance in that case. There is no guarantee of when you’re going to get that server back.
 
Don’t create an overly complex environment. While you can access almost any infrastructure service via a cloud provider, that doesn't mean you should. “Keep it simple: complexity doesn't scale.
 
Redundancy is key; obvious but worth reinforcing. Have two of everything and make sure you put it in different data centers if possible.
 
Monitor everything.  It’s better to have too much monitoring than not enough. Track as many diagnostics as possible, and understand what they mean to your operations.
 
Automate and write scripts whenever you can.  The key to working with the cloud is making sure that you've got automation down pat. The more you can script, the more you can automate and evolve.
Your IT staff will certainly need to refocus their attention from in house monitoring to remote management.  Scripting and hosting relationships will need to be built and maintained.  Yes there will be a learning curve; but in the end, your IT staff will still be an invaluable resource for your Company’s needs and growth going forward.
 
Please feel free to contact http://www.grtechsource.com/Contact.aspx for advice and guidance with any future growth.  Be it Public, Private cloud –  Virtualization. Or just plain IT Help.
 

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